Cancellation & Refund Policy

Charutar Arogya Mandal (hereinafter termed as The Mandal) offers a refund policy to the donors only in case there has been an error / technical glitch during the transfer due to which the donor has mistakenly made double payment or donated extra amount.

We will be happy to refund the donation provided the donor informs the Mandal through email to helpus@charutarhealth.org / letter addressed to GM (Accounts) and sent by courier to our office address, specifying the error occurred and sends such a request for refund within 7 days from the date of donation. The Donor can expect to receive the refund within 30 calendar days from the request date of return.

Such a request shall include complete address of communication of the Donor (including email ID ) to which the refund could be sent. The refund will be made by a/c payee cheque or NEFT only in the name of the donating party.

In case of an unexpected dispute arising out of a transaction by the user, the jurisdiction of Anand court would apply for resolving such a dispute.